Terms of service
✨ Orleny – Terms & Conditions
Welcome to Orleny. By accessing or purchasing from our website, you agree to be bound by the following Terms & Conditions. These terms are designed to ensure a refined, secure, and transparent experience for every client.
1. General Overview
By using our website, you confirm that you are at least the age of majority in your country, or that you have given consent for any minor dependents to use this site under your supervision.
Orleny reserves the right to update, modify, or replace any part of these Terms at any time. Continued use of the website after changes are posted constitutes acceptance of those changes.
2. Products & Services
Each Orleny piece is presented with care to ensure accuracy in description, imagery, and pricing.
However:
- Slight variations in color, texture, or appearance may occur due to lighting, screen display, or production processes
- Product availability is subject to change without notice
- We reserve the right to limit quantities or discontinue any product at our discretion
3. Pricing & Payments
All prices are displayed clearly and are subject to change without prior notice.
We reserve the right to:
- Refuse or cancel any order
- Limit quantities purchased per customer
- Cancel orders in cases of pricing errors, system issues, suspected fraud, or payment problems
In the event of a pricing or system error, Orleny reserves the right to cancel affected orders even after confirmation.
4. Orders & Acceptance
Once an order is placed, you will receive an order confirmation. This confirmation does not constitute final acceptance of the order.
Orleny reserves the right to accept or decline any order for reasons including but not limited to:
- Product availability
- Payment verification issues
- Suspicion of fraudulent or unauthorized activity
- Shipping or logistical limitations
- System or technical errors
5. Shipping & Delivery
All orders are processed and shipped according to our Shipping Policy.
While we strive to ensure timely delivery, Orleny cannot be held responsible for delays caused by carriers, customs processes, or other external factors beyond our control.
6. Returns & Refunds
Returns and refunds are governed by our Refund Policy.
By placing an order, you acknowledge and agree that our Refund Policy forms an integral part of these Terms & Conditions.
7. Intellectual Property
All content on this website—including but not limited to images, designs, logos, product descriptions, text, and branding—is the exclusive property of Orleny.
Any reproduction, distribution, modification, or use of any content without prior written consent is strictly prohibited.
8. User Conduct
You agree not to:
- Use our website for any unlawful or unauthorized purpose
- Violate any applicable laws or regulations
- Attempt to interfere with or compromise the security, integrity, or functionality of the website
9. Limitation of Liability
Orleny shall not be held liable for any indirect, incidental, consequential, or punitive damages arising from the use of our website or products.
All products are used at the client’s own discretion and responsibility.
10. Privacy & Communications
Your submission of personal information is governed by our Privacy Policy.
By using our Services, you agree to receive transactional communications related to your orders.
Marketing communications are optional and you may unsubscribe at any time.
We are committed to protecting your data and ensuring a secure shopping experience.
11. Website Availability
We do not guarantee uninterrupted access to our website or Services.
We reserve the right to modify, suspend, or discontinue any part of the website at any time without prior notice.
12. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of Morocco, while respecting applicable international e-commerce standards.
13. The Orleny Standard
At Orleny, we are devoted to delivering not only exceptional jewelry, but also an experience defined by trust, clarity, and sophistication.
Every interaction is guided by our commitment to quality and customer satisfaction.
14. Contact
For any questions regarding these Terms & Conditions, you may contact us at: